Week 2 | Review of Education Approaches for Patients and Supporters (17170-SP)

Photo of nurse talking to elderly patient.

Content Outline

Why Must Nurses Educate Patients/Families?

  • Is essential part of nursing practice
  • Patients need information
  • Patients have right to information and education

Expectations of Registered Nurses When Teaching Patients

  • Begin with thorough assessment of variety of issues

Expectations of Advanced Practice Nurses When Teaching Patients

  • Have all the expecation of RNs
  • As mid-level care provder, need to work collaboratively with other team members
  • Support patient/family learning

Expecations of Certified Wound Care Nurses When Teaching Patients

  • Similar again to the RN, but having access to additional expertise and materials

Get to Know the Person

  • Establish rapport
  • Determine levels of existing knowledge
  • Identify to the patient how this will benefit them

Establish Teaching Goals

  • Work together with patient/supporters
  • Yield to their needs, rather than your own
  • Plan accuracy in the information to be provided

Standard Methods for Teaching

  • Individual/family sessions
  • Formalized group sessions

Alternative Methods of Providing Education

  • Computers, videos, apps
  • Printed materials
  • Commercial programs

Material Preparation

  • Font size, grammar, spelling
  • Reading level
  • Terms used

Provide the Educational Information

  • Clear, provide enthusiasm, be supportive
  • Direct information to person being taught
  • Ask for recall

Working with Interpreters

  • Mandated that facilities provide interpreters

DHHS Interpreter Standards

Tips in Utilizing Interpreters

  • Meet in advance
  • Speak to the patient, not to each other

Documentation of Education/Learning Provided

  • Document needs identification
  • Document following teaching to show evidence of learning

Objectives for Learning Outcomes

At the end of this course work the learner will be able to:

  1. Assess level of information and understanding in place.
  2. Identify information needed to assist patients with wound prevention/healing.
  3. Determine appropriate timing in which to deliver education.
  4. Decide how to evaluate actual patient learning.
  5. Document fully.

Additional Information

Course summary

Certified Wound Care Nurse; Co-Director, Wound Management Education Program (WMEP) and Wound Management Fundamentals Course (WMFC), Continuing Nursing Education, University of Washington School of Nursing, Seattle; Fellow, College of Certified Wound Specialists

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